Question: Why Are Some Amazon Returns Not Free?

Where can I return my Amazon order?

You can return most items purchased at an Amazon Physical store for a full refund within 30 days of purchase.

In addition, eligible items purchased on Amazon.com can be returned at a participating physical store location.

To determine your return options for Amazon.com purchases, use our Online Return Center..

Do Amazon returns have to be in original packaging?

If you’re returning something for a refund, it should come in the original packing or box it came with, unless it doesn’t have one. If you’re talking about the outside box that had the shipping label or whatever it came with, no, you don’t need to pack in the same box or envelope.

Why are Amazon returns no longer free?

Returns for most items purchased on Amazon aren’t free, contrary to what some shoppers believe. As customers go through the returns process on Amazon’s website, the company clearly explains that it will deduct the price of shipping if customers use the provided shipping label.

Does Amazon refund shipping cost on returns?

Your return shipment is free of charge in some cases. If you return an item using the return label provided in the Returns Center and the reason for return isn’t a result of an Amazon.com error, the cost of return shipping will be deducted from your refund.

Who pays for returns on Amazon?

Amazon refunds the order to the customer on seller’s behalf. From what I see is that Amazon just deducts label cost and issues refund for the balance. Which means that the seller pays the original shipping cost to the customer regardless of the reason for return. Item price $7.91 plus shipping.

Will Amazon pick up a return?

Instead of having a package delivered to your home or business address, you can select a Locker+ location and pick up your package at a time that’s convenient for you. All Amazon Locker+ locations offer: FREE Package Pickup. FREE Return Dropoff (boxes and packing materials are provided onsite)

What does Amazon do with returns?

Amazon sells returned inventory to e-commerce liquidation websites, like Liquidation.com and Direct Liquidation. Those sites sell them to pretty much anyone who will buy them — from hustling e-commerce entrepreneurs who think they can buy low and sell high to treasure hunters hoping for one great find.

What qualifies for free returns on Amazon?

All return-eligible items, weighing under 50 lbs and sold by Amazon, have at least one free return option. You can return the item for any reason in new and unused condition for up to 30 days after purchase.

Can you return something to Amazon you didn’t buy?

Go to the Amazon Online Returns Center and find the “Return a gift” button near the center of the page. Enter the “Order number” from your gift receipt (note that if the item was not marked as a gift by the sender, you may be out of luck, but you can reach out to customer service for help).

Are all prime items free returns?

All return-eligible items, weighing under 50 lbs. and sold and fulfilled by Amazon, have at least one free return option within 30 days of delivery for a full refund. Customers can return the item for any reason in new and unused condition.

How do I return a package to Amazon com?

Here’s how to do that:Go to your Amazon orders page.Each order will be in a box. … Click the Return items button on the right side.Click the checkmark next to each product you want to return.On the right-side of the products you want to return, select a reason for return from the drop-down menu.More items…•

How do I get a return label from Amazon?

To print a packing slip for an order:Click Orders > Manage Orders.In your list of orders, find the order, and then click the Print packing slip button. … In the print dialog box, click OK to print the packing slip.Put the packing slip in the box with the items you are sending, then seal the box.